Bonsai Tree Care and Advice

Your plant could lose 1/3 of their leaves during the winter time when there is less light available, this is a normal and natural process, because the plant is saving its energy - a bit like hibernating animals!

If your tree loses some leaves in the weeks after you receive it, this could be a reaction to the subtle stress of the delivery process, once you have it housed in a suitable spot and water as required it will soon establish itself and put out new growth.

No, the bonsai trees can be delicate (depending on the species and your home environment) but they are easy to look after. Just follow our watering instructions above, let it drain naturally before placing it back to its happy spot.

Air temperature and humidity will determine how frequently you need to water your plant. You can feel the weight of the plant to help you decide if it needs some water, if it feels very light, it is likely to be quite thirsty, if it has plenty of water, the root ball will be heavier.

If you are unsure whether or not your plant is still alive you can gently scrape some of the bark with a small knife - if the growth underneath is green, it is still living. Dead plants/trees will have brittle branches and without green growth.

Yes, internal heating and air conditioning can affect your Bonsai tree. We recommend that you place your plant at a safe distance from heaters or air conditioning units, this will prevent it suffering from sudden/extreme temperature changes. Your plant will enjoy some fresh air, however if placed directly in front of an open window or outside, the draught and temperature changes can affect the health of your plant/tree.

(1) The moss may have dried up; you can regenerate it by watering the moss ball and then placing in a clear plastic bag for 1-2 weeks to keep the humidity high. For healthy moss we recommend that you mist spray the ball regularly to maintain moisture. If your plant is in a warm room with drier air (e.g., kitchen) then it will likely to be thirstier than if it is in a humid room (e.g., bathroom).

(2) The moss may have been over-watered and is saturated. When saturated, the moss struggles to breathe and can turn brown. To fix this, simply water less frequently, the aim is to maintain moisture without drowning it!